Toptan Doğal Taş

Return Conditions

As a basic rule, you can return the product you purchased within 14 business days from the delivery date, along with your invoice issued by our company and a note containing the reason for the return.

* MUST SEND YOUR RETURNED PRODUCTS WITH A NOTE ATTACHMENT INFORMING YOUR REASON FOR RETURN AND YOUR INVOICE. * If the product you want to return has a corporate invoice, you must send it together with the return invoice issued by the institution when returning it. The return invoice must be issued without including the shipping fee (product unit price + VAT). Order returns whose invoices are issued on behalf of institutions cannot be completed unless a RETURN INVOICE is issued.


If you are not a taxpayer, when you return the product you have purchased, you must fill in the information in the relevant return section of our company's invoice, sign it and send it back to us together with the product. Otherwise, your return will not be completed. General return conditions are as follows

Returns must be made with the original box or packaging.
Returns of products that have lost their resellability and cannot be purchased by another customer are not accepted.
You must send a petition containing the original invoice (all copies you have) and the reason for the return along with the product you want to return.
The shipping cost of the product(s) you want to return is covered by our company.

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